We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at [email protected] If your return is accepted you can send back your Product. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Bundlesoftoyjoy@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
'RUN IN PERIOD'
The consumer accepts that the goods sold by Bundles of Toy Joy, Ride on's are not intended for professional use, heavy duty use and operation, or use and operation in heavy terrain or off road areas. The consumer has been advised and acknowledges and understands that all goods have a “run in period”, during which time the goods may experience minor issues requiring adjustment and occasionally replacement of minor parts. Run in periods are normal for all Bikes, Quads and Dirt Bikes.
"As part of our refund policy, we kindly request that clients be responsible for the courier costs associated with returning a product for a refund. We understand that this may seem like an inconvenience; however, this approach allows us to maintain the overall affordability and quality of our products and services. We appreciate your understanding and cooperation in this matter, as it helps us provide a fair and transparent refund process to all our valued customers."
